Hotel reservation management with Otelumo
Use a room calendar, prepare arrivals and connect reservations with check-in, housekeeping and the guest account.
A calendar for room allocation
A reservation calendar shows stays by room and date. For each new enquiry, staff need the stay dates, room category, number of guests and agreed price. This helps match a guest’s request with the property’s availability.
The home-page tour shows the actual calendar screen alongside Arrivals, Rooms, Housekeeping and Today. The screenshots use sample data. The tour does not create bookings or connect to an operating hotel.
From booking to departure
Before arrival, check the booking details, room readiness and payment terms. Reception follows the property’s check-in process. Whether documents can be added later depends on the hotel’s settings and rules.
During a stay, charges and recorded payments appear in the guest account. Check the balance and transactions before departure. Recording a payment in a PMS and processing a bank payment are separate operations; confirm available payment integrations independently.
Checking booking-channel connections
An internal PMS calendar and synchronization with external booking platforms serve different purposes. For each platform, confirm the available connection, supplier terms, update frequency and supported data: availability, rates or reservations.
Until an integration is enabled, establish a clear manual reconciliation process. Do not assume automatic protection against double bookings before the specific connection has been verified for your property. The setup page explains how to apply for Otelumo.